Privacy Policy

1. Introduction

Intellectio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI services, including CompanyAI and HomeAI.

This policy complies with the General Data Protection Regulation (GDPR) for EU users, the UK Data Protection Act 2018, the California Consumer Privacy Act (CCPA) for US users, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users.

2. Information We Collect

2.1 Personal Information

• Account information (name, email, companyai details)
• Contact information (phone, address, country)
• Payment and billing information (processed securely through Stripe)
• Profile information and preferences

2.2 Usage Data

• AI queries and interactions
• Document uploads and processing data
• Service usage patterns and analytics
• Device and browser information
• IP addresses and location data

2.3 Technical Data

• Log files and error reports
• Performance metrics and system health data
• Security and authentication logs

3. How We Use Your Information

3.1 Service Provision

• Provide and maintain our AI services
• Process transactions and manage subscriptions
• Personalize your experience and recommendations
• Improve our AI models and service quality

3.2 Communication

• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)

3.3 Legal Compliance

• Comply with applicable laws and regulations
• Protect against fraud and security threats
• Enforce our terms of service

4. Legal Basis for Processing (GDPR)

For EU users, we process your data based on the following legal grounds:

• Contract: Processing necessary to provide our services
• Legitimate Interest: Improving our services and preventing fraud
• Consent: Marketing communications and optional features
• Legal Obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our services
• Payment Processors: Stripe for secure payment processing
• AI Partners: Grok and other AI providers for query processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Security

We implement appropriate technical and companyaial measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Data backup and disaster recovery procedures
• Employee training on data protection

7. Data Retention

We retain your data for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services (in anonymized form)

Account data is typically retained for 7 years after account closure for legal compliance.

8. Your Rights

8.1 GDPR Rights (EU/UK)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

8.2 CCPA Rights (California)

• Know: Request information about data collection and use
• Delete: Request deletion of personal information
• Opt-out: Opt out of the sale of personal information
• Non-discrimination: Not be discriminated against for exercising rights

8.3 PIPEDA Rights (Canada)

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Complaint: File complaints with the Privacy Commissioner

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where applicable
• Additional technical and companyaial safeguards

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze service usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

11. Children's Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our services

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: