Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of Intellectio's AI services, including CompanyAI and HomeAI (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

These Terms are effective as of the date listed above and apply to all users of our Services, regardless of their location. For users in the European Union, United Kingdom, United States, and Canada, additional provisions may apply as noted throughout these Terms.

2. Definitions

• "Service" or "Services" refers to Intellectio's AI-powered platforms and applications
• "User," "you," or "your" refers to any homeai or entity using our Services
• "Content" refers to any data, text, files, or other materials you upload or submit
• "Subscription" refers to any paid plan or service tier
• "API" refers to our application programming interfaces

3. Service Description

Intellectio provides AI-powered assistant services including:

• Natural language processing and conversation
• Document analysis and text extraction
• Multi-user collaboration and team features
• API access for integration with other services
• Custom AI model training and fine-tuning
• Data processing and analytics capabilities

4. Account Registration and Eligibility

4.1 Account Creation

To use our Services, you must:

• Be at least 18 years old (or 16 in the EU with parental consent)
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4.2 Account Types

• Homeai Accounts: For personal use and small teams
• CompanyAI Accounts: For businesses and enterprise users
• Trial Accounts: Limited access for evaluation purposes

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Services for:

• Legitimate business and personal purposes
• Document analysis and content processing
• AI-powered assistance and automation
• Integration with your own applications (via API)

5.2 Prohibited Uses

You may not use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our Services
• Use for spam, phishing, or other malicious activities
• Reverse engineer or attempt to extract our AI models

6. Content and Data

6.1 Your Content

You retain ownership of content you upload, subject to these Terms:

• You grant us a license to process your content for service provision
• You represent that you have rights to all content you upload
• We may use anonymized data to improve our AI models
• You are responsible for backing up your important data

6.2 Data Processing

• We process your data in accordance with our Privacy Policy
• For EU users, processing is based on legitimate interests and consent
• We implement appropriate security measures to protect your data
• You may request deletion of your data subject to legal requirements

7. Payment Terms

7.1 Subscription Plans

• Free trial periods are available for new users
• Paid subscriptions are billed monthly or annually
• Prices are subject to change with 30 days' notice
• All fees are non-refundable except as required by law

7.2 Payment Processing

• Payments are processed securely through Stripe
• You authorize us to charge your payment method
• Failed payments may result in service suspension
• Refunds are provided only as required by applicable law

7.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial billing periods
• Data may be retained for legal compliance purposes

8. Service Availability and Support

8.1 Service Level

• We strive for 99.9% uptime but do not guarantee availability
• Service may be temporarily unavailable for maintenance
• We will provide reasonable notice for scheduled maintenance
• Emergency maintenance may occur without prior notice

8.2 Support

• Email support is available for all users
• Priority support is included with paid plans
• Response times vary based on your subscription tier
• We provide support in English only

9. Intellectual Property

9.1 Our Rights

Intellectio retains all rights to:

• Our software, technology, and AI models
• Service design, interface, and branding
• Documentation and training materials
• Aggregated and anonymized usage data

9.2 Your Rights

• You retain ownership of your original content
• You may use our Services for your own purposes
• API access is provided under separate terms
• You may not reverse engineer our technology

10. Limitation of Liability

10.1 General Limitations

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount you paid in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for data loss or service interruptions
• We are not liable for third-party actions or content

10.2 Jurisdiction-Specific Provisions

• EU/UK: Consumer rights cannot be excluded by contract
• California: Some limitations may not apply to California residents
• Canada: Provincial consumer protection laws may apply

11. Indemnification

You agree to indemnify and hold harmless Intellectio from any claims arising from:

• Your use of our Services
• Your violation of these Terms
• Your content or data
• Your interactions with other users

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through your account settings
• Contacting our support team
• Deleting your account (subject to data retention requirements)

12.2 Termination by Us

• We may terminate accounts for Terms violations
• We may terminate inactive accounts after 12 months
• We will provide reasonable notice except for serious violations
• Termination does not affect accrued obligations

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], except:

• EU/UK: EU/UK law applies to EU/UK residents
• California: California law applies to California residents
• Canada: Provincial law applies to Canadian residents

13.2 Dispute Resolution Process

• We encourage informal resolution through customer support
• For EU users, disputes may be resolved through EU consumer protection authorities
• Arbitration may be required for certain disputes
• Class action waivers may apply where permitted by law

14. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including:

• Natural disasters and weather events
• Government actions and regulations
• Third-party service provider issues
• Technical failures and cyber attacks

15. Changes to Terms

We may update these Terms from time to time:

• Material changes require 30 days' notice
• Continued use constitutes acceptance of new terms
• You may terminate if you disagree with changes
• Previous versions are available upon request

16. Severability

If any provision of these Terms is found to be unenforceable:

• The remaining provisions remain in full effect
• We will modify the unenforceable provision to the minimum extent necessary
• The intent of the original provision will be preserved

17. Contact Information

For questions about these Terms, please contact us: